Booking Conditions
The following booking conditions together with the general information are governed by and constituted in accordance with Greek Law.
By proceeding with a Booking, you are deemed to have confirmed your acceptance, in full, to these Conditions: SKINNER GROUP GREECE SINGLE MEMBER P.C., Kapodistriou 118, Corfu 49100, Greece or Kavalloti 5, Athens 11742, Greece (“Skinner Ltd”, “we”, “us”) is the duly authorised owner of the property intended to be let (“the Suites”). These Booking Conditions and any booking made through us constitute a contract between you (as the intended visitor to the Suites and which means all of you if more than one) and us. All payments are held to the order of us.
Booking Procedure and Payment
1. Non-refundable payment upon reservation (100%)
2. Standard rate 50% payment upon reservation and the remaining amount 2 months before the arrival date.
Suite Prices
3. The applicable prices shall be as confirmed at the time a booking is requested and are calculated per day in Euros unless otherwise stated. You accept that all prices advertised are subject to change from time to time and without notice until acceptance of your booking has been confirmed by us.
4. Unless detailed as payable locally or as otherwise confirmed to you in writing, the price includes electricity, water, linen charge every 3 days, or any other extra services specified at the time of booking.
Care and Condition of the Suite
5. The Suite is let for holiday purposes only and may not be used for any other purpose without the written consent of “Skinner Group Greece Single Member P.C.”. The number of any party shall not exceed the published capacity of the Suite as stated on the website at the time of booking; you accept that the decoration, furnishings and items included in the Suite may differ from that shown in any brochure or literature available at the time of booking, due to necessary or other changes at our discretion.
6. You must notify us as soon as possible after arrival if the Suite is damaged in any way or, throughout your stay, if any other problems or damage occur(s), so that we may take appropriate steps. Except for any damage notified to us upon arrival, all damage during your stay in the Suite and any loss which, in each case, is apparent from an inspection of the Suite after your departure will be your responsibility to cover the cost and you agree to fully indemnify us in this respect. Any serious damage or misuse in relation either to the Suite or items provided may, in our discretion, result in your occupation being brought to an early end.
7. “Skinner Group Greece Single Member P.C.” cannot be held responsible for failure of public utilities (such as water and electricity) and is not responsible for noise or disturbance originating beyond the boundaries of the accommodation or which is beyond our control.
Cancellations by the Client
8. Any cancellation (for whatever reason) by you must sent by mail to info@townhouseco.co.uk. The effective date of cancellation will be the date on which we receive your written notification.
Amendments or Cancellations by Skinner Group Greece Single Member P.C.
9. In the unlikely event that it is necessary for “Skinner Group Greece Single Member P.C.” to make an alteration or cancellation to any booking, we will inform you as soon as possible and, if requested, will try to arrange alternative accommodation of a similar type and standard in a similar location. If alternative accommodation is not requested or, where requested, is not available, all monies paid by you will be refunded in full and you accept (waiving all rights to claim on any other basis, save as provided in clause 15), that this represents an adequate remedy.
10. The information and any description (including photographs) supplied by “Skinner Group Greece Single Member P.C.” in respect of any suite are shown in good faith as generally being available at the time of booking. Should local amenities vary or facilities not be available at certain times as a result of weather conditions or local circumstances, you acknowledge that “Skinner Group Greece Single Member P.C.” cannot be held responsible.
Your Responsibility
11. It is your responsibility to obtain all documents required for your holiday, to ensure these are in proper order and to take them with you and to ensure that you have a valid passport and the necessary visas.
12. It is your responsibility to keep all children and adults at the Suites safe. “Skinner Group Greece Single Member P.C.” will not be held responsible for any accident that might occur as a result of you not being vigilant either inside or outside the Suite. Children must be supervised by a responsible adult at all times.
Suite Arrival and Departure Times:
13. You must arrive after 3pm on the date of your arrival. Please note that these times can be adjusted with prior arrangement with the concierge.
14. Departure until 10am on the date of your departure.
Wi-Fi, Communications and Internet Access
15. The suites have internet connection/Wi-Fi which can be used at no extra charge. Wi-Fi works effectively for checking emails or web pages. Good download or upload speeds able to handle YouTube, music, movies or use Skype-type systems, however, if multiple mobiles/tablets are used at the same time, this may cause delays. “Skinner Group Greece Single Member P.C.” cannot take responsibility and will not be accountable for the Wi-Fi, communications and internet access, especially in regards to power cuts, storms/lighting strikes and natural events leading to disconnection.
Complaints
16. In the unlikely event that you have any complaint regarding the Suite you must inform the concierge within 24 hours and in writing (including email). Failure to follow this procedure will mean that “Skinner Group Greece Single Member P.C.” will have been deprived of the opportunity to investigate your complaint and take steps to rectify any issues whilst you were in the suite and this may affect your rights under this contract.
No Liability for Consequential Financial Loss
17. You shall be wholly responsible for all items of property which belong to you and which you have with you during your stay. In the exceptional case of necessary withdrawal of the Suite from rental, the Suite being damaged to such degree that the Booking cannot commence or any alteration to the Suite prior to your occupation – “Skinner Group Greece Single Member P.C.” will try to alter your Booking under the provisions of clause 9.
Circumstances Beyond Our Control
18. Unless we say otherwise in these booking conditions, unfortunately we will not be legally responsible for any compensation if we are prevented or delayed from carrying out our responsibilities under these booking conditions as a result of events beyond our control. This means an event that we could not, even with all due care, have expected to occur or which we could otherwise have avoided, including but not limited to:
18.1 the breakdown of any equipment or machinery provided or made available to you, adverse weather or local conditions including flood, snow or storm, the inability of any person to deliver or supply goods (including the availability of transportation, food, utilities and other general requirements) for whatever reason, including the difficulty or increased costs in finding workers to provide or deliver such goods and services; and
18.2 strikes and industrial action, lock-out or labour disputes, natural disaster, acts of terrorism, war, riot or civil commotion, sabotage or malicious damage, fire, accidents, pandemics, keeping to any law or governmental order, rule, regulation or direction, local restrictions or bye-laws, local custom or Acts of God.
Maximum Liability to You
19. Save in respect of clause 21, our maximum liability to you, whether in contract, negligence, misrepresentation or otherwise and including any liability we may have to statutory interest, is limited to the total amount of commission actually received by us in relation to the Booking under these Conditions.
20. To the extent and only if we are aware of circumstances described in clause 21, we shall inform you of these in writing, stating that such cause has prevented or delayed us in performing our obligations hereunder, but we shall take all steps that are reasonable and within our power to comply with the provisions of this agreement as fully and promptly as possible.
21. Notwithstanding anything above, no provision of these Conditions shall operate to limit or exclude our liability for fraud or for death or personal injury caused by our negligence or breach of statutory duty.
Insurance
22. “Skinner Group Greece Single Member P.C.” reserves the right to refuse to accept bookings from clients who are not adequately insured against holiday risks (including the cost of the booking).
Jurisdiction
23. This agreement is governed by Greek law and the courts of Greece have non-exclusive jurisdiction.
